We love building great products, but a product would be completely useless if it is not properly designed for the people who are meant to use it. This lack of efficiency impacts the user experience (UX) of the solution. But, how can we achieve a good UX when developing a product? Is there a way that we can measure user performance objectively?
By trying to answer these questions, we realised there aren’t any cheap and easy-to-use tools ready for any member of our team. So, since we have some experience in things like building software, we decided to develop our own tool.
In this post, we would like to share how it was built, in order to get fast and detailed feedback on user experience and be able to provide support to a highly iterative agile development practice.