At Ebury, we use Salesforce as our CRM but also as a reconciliation platform for our lending business; to manage our credit line requests, our margin calls, and our onboarding (KYC, AML) processes. But since standard functionality is not enough for us, we have a dedicated team specialised in force.com that builds customisation and applications for our different teams within the company. Our goal is to use this versatile framework to build features that make our sales process quick and effective, and to help our Operation teams to be focused on what is really important for us, our clients, and let the system take care of the rest.
We applied to be one of the lucky members to be part of the Salesforce DX Pilot and we were selected! Salesforce DX Pilot started on the 22nd of February and it is still going on, but I wanted to share with you my impressions so far.